Shipping Policy
Thank you for shopping with SKYORA COMMERCE LLC. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Website: https://skyoracommercellc.com
Order Processing
- Orders are processed within 1–3 business days after payment has been successfully received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak seasons, holidays, or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times are as follows:
- United States: 5–10 business days
- Canada: 7–15 business days
- Europe: 7–15 business days
- Australia & New Zealand: 8–18 business days
- Rest of the World: 10–20 business days
Delivery times are estimates only and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and selected shipping method. Any applicable shipping fees will be displayed before you complete your purchase.
From time to time, we may offer free shipping promotions. Eligibility and terms will be clearly indicated during checkout or as part of the promotion.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available. Tracking updates may take up to 48 hours to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays, lost shipments, or additional shipping costs resulting from incorrect or incomplete addresses.
If you notice an error in your shipping details, please contact us as soon as possible. While we will make reasonable efforts to update your order before shipment, we cannot guarantee changes once an order has been processed.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping costs unless otherwise stated.
Lost, Delayed, or Damaged Shipments
If your order is significantly delayed, lost in transit, or arrives damaged, please contact us promptly. We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate resolution.
Order Changes and Cancellations
If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may be unable to make changes or cancel it.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
SKYORA COMMERCE LLC
30 N Gould St #45051
Sheridan, WY 82801
United States
Email: skyoracommercellc@gmail.com
Website: https://skyoracommercellc.com